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Workforce Solutions

Gain insights on what works to obtain and retain a dynamite team. Take away strategies on how to manage a multi-generational workplace. Visit our Workforce Hub, take in Quick Bite sessions and ask your questions in a laid- back environment geared toward today’s common challenges.

More session details coming soon! A sneak peek of specific presenters and topics...

Schedule

Workforce: From Recruitment to Retention

Presented by:
Drew Nussbaum, Regional Specialist
Wisconsin Department of Tourism

Who is the most important person in the organization? The CEO? The owner? The GM? The answer, to a customer, is the employee standing in front of them at that moment. That person is the one that makes an impact on future job applicants.

Hiring is not an easy part of business. Everyone wants to hire the best employees and have them stay on board for years—but it doesn't usually work like that.

Marketing to your guests and to potential staff members can be one in the same in public relations and social media. But incorrectly placing "Weekly Specials" & "Help Wanted" in the same messaging tells your guests you have no staff to serve them, and potential applicants that no one wants to work there.

You'll walk away from this lively session with:

  • Modern recruiting ideas
  • Best practices to avoid the controllable pitfall of being understaffed
  • Tips on hiring campaigns that work
  Andrew Nussbaum

Hire, Train, Reward, Retain—Building a Team of Top Performers

Presented by:
TJ Schier, President & Founder of SMART Restaurant Group and Which Wich Superior Sandwiches Franchisee

Why do some businesses get great employees while others struggle? The hiring process has far-reaching impacts on your service, turnover and overall finances. This session will give you key insights to building a winning team in both the front and back-of-house. You'll learn easy-to-implement strategies like:

  • Creating a more effective hiring process
  • Attracting the RIGHT talent
  • Effective interviewing and assessment tools
  • Proven and cost-effective training and incentive ideas
  TJ Schier
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